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Contact us book@tlshelper.net

Data Protection Policy

Last updated: January 2025

TLS Helper is committed to protecting personal data and handling it responsibly, transparently, and securely. This Data Protection Policy explains how we protect personal information collected through our website https://tlshelper.net and during the delivery of our services.

1. Our Commitment to Data Protection

TLS Helper processes personal data in a lawful, fair, and transparent manner.
We take appropriate measures to ensure that personal data is:

  • Collected only for legitimate purposes

  • Accurate and up to date

  • Stored securely

  • Protected against unauthorized access or misuse

2. Scope of This Policy

This policy applies to:

  • Visitors to the TLS Helper website

  • Clients who use our application assistance services

  • Any personal data processed in connection with our services

3. Types of Data We Protect

TLS Helper may process and protect the following types of data:

  • Identification data (such as name and nationality)

  • Contact details (email address, phone number)

  • Travel and application-related information

  • Technical data (IP address, browser type, device information)

We do not collect unnecessary or excessive personal data.

4. Lawful Processing

Personal data is processed only when:

  • The user has given consent

  • The data is necessary to provide the requested service

  • We are required to comply with legal obligations

Users may withdraw consent at any time.

5. Data Security Measures

We implement reasonable technical and organizational safeguards, including:

  • Restricted access to personal data

  • Secure data handling procedures

  • Confidential communication practices

Despite these measures, no online system can guarantee complete security.

6. Data Access and Confidentiality

Access to personal data is limited to authorized personnel only and strictly for service delivery purposes.

All individuals handling personal data are required to respect confidentiality obligations.

7. Data Retention

Personal data is retained only for as long as necessary to:

  • Complete the requested service

  • Meet administrative or legal requirements

Once no longer required, data is securely deleted or anonymized.

8. User Rights

Users have the right to:

  • Request access to their personal data

  • Request correction of inaccurate data

  • Request deletion of personal data

  • Restrict or object to data processing

Requests can be made by contacting us at book@tlshelper.net.

9. Data Transfers

TLS Helper does not sell or trade personal data.

Data may be processed using third-party tools or platforms only when necessary to deliver services and under appropriate safeguards.

10. Breach Management

In the event of a data security incident, TLS Helper will take appropriate steps to:

  • Assess the situation

  • Minimize potential harm

  • Comply with applicable legal requirements

11. Changes to This Policy

TLS Helper may update this Data Protection Policy at any time.
Updates will be published on this page with a revised date.

12. Contact Information

For questions related to data protection or personal data handling, contact us at:

Email: book@tlshelper.net
Website: https://tlshelper.net

Notice:
TLS Helper is an independent application assistance service and is not affiliated with TLScontact, embassies, or government authorities.